Problem
There are many amazing local restaurants within office parks where the food is of high quality and conveniently placed . They often attract a loyal customer base from the nearby offices and once the word spreads, they start to see a lot of regulars during lunch time. These restaurants often remain quiet for most of the day, but require a fast paced system for the rush hours. Customers end up wasting time waiting for food while the restaurant struggles to speed up in those limited hours and then sits idle.
Visitors enjoy the food but they spend majority of their lunch hour waiting to place their order, making a payment and waiting for the food to arrive. This is wasted time that could be avoided if these customers had access to the menu to decide on what they wanted to eat, place their order and pay online. This way their lunch time would be better spent eating their meal and actually getting a break before getting back to work.
Mansi Tanna
PRODUCT
RESEARCH
IDEATION
PROTOTYPING
FACILITATION
PRODUCT
RESEARCH
IDEATION
PROTOTYPING
FACILITATION
I've spent 5+ years in the tech industry, solving human problems through empathy, analysis and simple design.
I have worked in multiple roles at a corporate, at a start-up, as well as my own business.
I'm a South African, currently working on a SaaS called Menu Ninja - a web application to help small restaurants improve customer experience.
I am looking for a new challenge and a cause that I believe in, where I can contribute through design and leadership.
READ CASE STUDIES
My Design Principles
PEOPLE BEFORE PROCESS
PROCESS BEFORE CONTENT
CONTENT BEFORE SCREENS
SCREENS BEFORE VISUALS
MEASURE, TEST & ITERATE
PEOPLE BEFORE PROCESS
CONTENT BEFORE SCREENS
MEASURE, TEST & ITERATE
PROCESS BEFORE CONTENT
SCREENS BEFORE VISUALS
My Qualifications
University Degree
Multimedia & Computer Science
UNIVERSITY OF PRETORIA
Specialization
Interaction Design Specialization
UC SAN DIEGO (COURSERA)
Certification
Certified Usability Analyst
HUMAN FACTORS INTERNATIONAL
Certification
TOGAF 9.1 Certified
THE OPEN GROUP
View my detailed resume on Linkedin
University Degree
Multimedia & Computer Science
UNIVERSITY OF PRETORIA
Specialization
Interaction Design Specialization
UC SAN DIEGO (COURSERA)
Certification
Certified Usability Analyst
HUMAN FACTORS INTERNATIONAL
Certification
TOGAF 9.1 Certified
THE OPEN GROUP
My Personality
Strength Themes (Top 5)
GALLUPS STRENGTHSFINDER
Thinking Preference
HBDI BRAIN DOMINANCE
Personality Type
INFJ - MYERS BRIGGS TYPE
Strength Themes (Top 5)
GALLUPS STRENGTHSFINDER
Thinking Preference
HBDI BRAIN DOMINANCE
Personality Type
INFJ - MYERS BRIGGS TYPE